Privacy Policy

Jeetcity explains how we collect, use and protect personal data when you use our casino services. This page describes the types of information we hold, why we process it, and the choices available to you. It covers identity and contact details, technical and transactional records, cookies and tracking, data sharing with service partners, security measures, and how to exercise your rights. Read these notes to understand what data we keep and how to manage your account settings or privacy preferences.

Data we collect

Personal data

Personal data includes name, date of birth, contact details, address and ID documents when required for verification. This information is used to create and maintain your account and meet legal checks.

Technical data

Technical data covers device identifiers, IP address, browser type, operating system, session logs and game activity. This helps with site delivery, troubleshooting and fraud prevention.

Transactional data

Transactional records include deposits, withdrawals, payment method details and transaction timestamps. Payment methods may include card details, PayID, POLi, Neosurf and cryptocurrency wallet addresses where used.

How information is used

Uses include account management, processing payments, identity verification, enforcing terms, detecting fraud and complying with legal obligations. Data also supports customer service, payment refunds and resolving disputes. We only use data for specified, lawful purposes and limit access to authorised processes.

Data protection and security

Security measures include encrypted connections (HTTPS/TLS), access controls and technical safeguards to protect stored and transmitted data. We work with verified service providers and limit internal access to personnel with a business need. No operational or internal workflows are detailed here beyond these protections.

Cookies and tracking technologies

Cookies and similar technologies are used for essential site functions, analytics and optional marketing. You can manage cookie settings via your browser or the site cookie tool. Third-party analytics and advertising partners may place cookies according to their policies.

User rights

Access and correction

You can request access to the personal data we hold and ask for corrections to inaccurate information through account settings or support channels.

Deletion and restriction

Requests to delete or restrict processing are accepted where permitted by law. Some data may be retained for legal, tax or fraud-prevention reasons even after an account is closed.

Data sharing and third parties

Data may be shared with payment processors, identity verification services, game providers and regulatory or law enforcement bodies when required. Service partners process data on our behalf under contracts that require appropriate protection and limited use.

Policy updates

Privacy terms may be updated. Notice of material changes will be provided on the site or by email where required. Continued use after updates indicates acceptance of the revised policy. Check account settings for the latest version.